When was the last time you had zero messages in your email inbox? 2001? Have you… ever?
A cluttered inbox, filled with unprocessed receipts, stale newsletters, and unfinished to-dos is a common sign of communication overload.
The biggest hazard with a cluttered inbox is the possibility you will miss a crucial email from a client. Given the degree to which service depends on quick, accurate, and friendly communication, mastering email management is a skill every agent needs.
Fortunately, there are some great tools out there to help you weather the storm of messages. One we’ve found pretty interesting lately is “Other Inbox.” (http://www.otherinbox.com/)
Other Inbox offers free, innovative tools to make email better. It allows you to effortlessly organize the email you want and stop the email you don’t. Their main products are “Organizer,” “Unsubscriber,” and “Message Finder.”
From the website:
“Organizer effortlessly and securely organizes your email so you can take control of your inbox. Receipts, newsletters and more are instantly sorted into folders, saving your inbox for what’s important to you.
Unsubscriber is the simplest way to stop emails you don’t want. Just move unwanted messages to the Unsubscribe folder and we’ll take care of the rest. It’s a satisfying way to simplify your inbox.”
Message Finder makes it easy to find an email on your iPhone. At a restaurant and looking for your daily deal? Tap Offers and locate it in seconds. Need your boarding pass at the airport? Check Travel. It’s the email you want, when you want it.
For a detailed look at how Other Inbox works (plus a bunch of other email tools to consider), check out this detailed “Geek’s Guide to Email Overload”: http://thenextweb.com/lifehacks/2012/08/05/the-geeks-guide-to-dealing-with-email-overload/
