Tag Archives: client communication

How to Use “Canned Responses” in Gmail

Here’s a tutorial on using email templates within your Gmail account.

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HelpScout.net: Support Management Made Easy

HelpScout.net is an interesting “help desk” tool which adds a personal touch to service. It allows multiple people to manage a single support “channel” (such as an info@ or help@ email address) and scales for volume just like a regular help desk.

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Three Tips to Build Your Email List

Building your email list should be a top priority on your website. But how do you do it? What ensures people have the best shot at signing in?

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Email Tip: The Subject is the Message

Here’s a quick tip to help you get fast responses to email messages and move deals through the pipeline.

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My Real Helper for April: 36 Hyperlocal Blog Topics & More

Did you check out the April/May My Real Helper collection yet? Lots of new letters to help you connect with clients and prospects.

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Scott’s Thoughts: The Silent Majority

Complaints always seem to surface, but more often than not there’s a silent majority of appreciation out there. Perhaps silence should be perceived as approval, but it’s seldom the case.

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Scott’s Thoughts: Nice Guys Don’t Finish Last

Is it really true that nice guys finish last? I don’t think so, and there’s good reason to reconsider the “language of battle” when it comes to competing in real estate.

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My Real Helper February 2012

Inside February’s My Real Helper Collection

In case you missed it, the newest collection of pre-written letters, blog posts, and coaching tips are now available from My Real Helper.

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Client Relationship Building: Providing Access

What can you provide that truly differentiates you from other agents? The answer isn’t necessarily in what you know, but who you know.

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13 Common Email Mistakes to Avoid

Sometimes the decision to choose one agent over the other is made in the tiniest details. Don’t let questionable communication habits knock you off the top of the list.

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